Refund Policy
Our commitment to your satisfaction.
Overview
At ShaadiConnect, we are committed to providing a high-quality matchmaking service. This policy outlines the terms and conditions under which refunds may be issued for our premium membership services.
One-Time Membership Fee
Our premium membership is a one-time, non-recurring fee. This fee grants you access to our premium features for the duration specified at the time of purchase.
Refund Eligibility
Due to the nature of our service and the immediate access to premium features and matchmaking data upon payment, we have a strict no-refund policy. All sales are final.
We encourage users to review our services and features before purchasing a premium membership. We offer a free tier of service that allows you to explore our platform and understand its value before committing to a purchase.
Exceptional Circumstances
In rare and exceptional circumstances, such as a billing error or a fraudulent transaction, we may consider a refund on a case-by-case basis. If you believe your situation warrants an exception, please contact our support team within 7 days of the transaction.
How to Contact Us
If you have any questions about our Refund Policy, please contact us at:
- Email: support@shaadiconnect.com
- Phone: +91 123 456 7890
We reserve the right to modify this refund policy at any time. Any changes will be posted on this page.